Challenges in Shrm
Challenges in Strategic Human Resource Management
Human Resource Management
Set of tools to
(1) Recruit employees, form and organise their professional careers, and
(2) Ensure that employees are assigned to do the adequate tasks and that the overall performance of the administration is aligned well with the general and particular objectives that it seeks to accomplish.
Major Factors Affecting HRM
(i) Demographics and Diversity
(ii) Technological Advancement
(iii) Globalization
Issues for Integrating New Technologies
Impact of Technology on Organizations
• Requires changes in skills and work habit of employees
• Elimination of some lower-level position and layers of management
• Less hierarchy, more collaboration Technology Challenges for HR
• Telecommuting
• Employee surveillance & monitoring
• e-HR
• Ethical behaviour Telecommuting
Dramatic growth in number of Americans working from home
• 3.4 million in 1990
• 19.6 million by beginning of 2000
Issues affecting success of telecommuting programs
• Clear performance measurement system is key
• Deciding which employees will be offered participation
• Equipment expense
• Some managers uncomfortable having direct reports away from office
Employee Surveillance and Monitoring
More than 80% of large employers utilize monitoring technology, e.g.,
Internet usage
E-mails
Computer files
Voice-mail
Telephone usage
Under Electronic Communications Privacy Act (ECPA), employees have only limited privacy rights
E-HR
Opportunity to deliver transactional types of services online:
• Payroll
• Employee benefits
• Scheduling
• Recruiting
• Training
• Career development
Ethical Behavior
• Majority of jobs are considered to be “at-will”
• Movement toward greater protection for employees in regard to off-duty behavior
• Ownership of work
• Fairness of noncompete clauses
Sarbanes-Oxley Act of 2002:
• Seeks to eliminate deception in
Human Resource Management
Set of tools to
(1) Recruit employees, form and organise their professional careers, and
(2) Ensure that employees are assigned to do the adequate tasks and that the overall performance of the administration is aligned well with the general and particular objectives that it seeks to accomplish.
Major Factors Affecting HRM
(i) Demographics and Diversity
(ii) Technological Advancement
(iii) Globalization
Issues for Integrating New Technologies
Impact of Technology on Organizations
• Requires changes in skills and work habit of employees
• Elimination of some lower-level position and layers of management
• Less hierarchy, more collaboration Technology Challenges for HR
• Telecommuting
• Employee surveillance & monitoring
• e-HR
• Ethical behaviour Telecommuting
Dramatic growth in number of Americans working from home
• 3.4 million in 1990
• 19.6 million by beginning of 2000
Issues affecting success of telecommuting programs
• Clear performance measurement system is key
• Deciding which employees will be offered participation
• Equipment expense
• Some managers uncomfortable having direct reports away from office
Employee Surveillance and Monitoring
More than 80% of large employers utilize monitoring technology, e.g.,
Internet usage
E-mails
Computer files
Voice-mail
Telephone usage
Under Electronic Communications Privacy Act (ECPA), employees have only limited privacy rights
E-HR
Opportunity to deliver transactional types of services online:
• Payroll
• Employee benefits
• Scheduling
• Recruiting
• Training
• Career development
Ethical Behavior
• Majority of jobs are considered to be “at-will”
• Movement toward greater protection for employees in regard to off-duty behavior
• Ownership of work
• Fairness of noncompete clauses
Sarbanes-Oxley Act of 2002:
• Seeks to eliminate deception in