Preview

Describe How Your Two Chosen Businesses

Satisfactory Essays
Open Document
Open Document
785 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Describe How Your Two Chosen Businesses
Describe how your two chosen businesses are organisational structures, local vs national; structure, store structure, functional areas and what they do. (p3).
Functional areas in a business are basically like departments so that the business can run nicely, because if there were not functional areas in a business then the business would not be able to run properly and the business itself would not be able to succeed at achieving its aims and objectives. The functional areas in a business can actually link to the businesses aims and objectives. When an employer wants to be working for the company they would be assigned to the department which they are a specialist I, so for example they could get assigned to the it and admin department because they are really good at the ict side of the business.
Functional Areas
Finance and Accounts
Human Resources-
The human resources is the people who are working for the business, also the human resource management would be concerned about how these people are being managed. Now the term human resource management has now come to the point where it now means more than this because there are now people that are different from other resources that work for an organisation. Also there are people that have feeling and have thoughts, needs and aspirations. Now the term HRM has now come to be referred to an approach and it also takes into account for both.
Customer Services-
The customer service of any business is something that is going to lead to the success of your business. if a business is unable to get customers to buy products from your store and shop from there then your business will not be around for long and it would get shut down and so it’s important for the business to make sure that they are getting customer’s shopping for products from their store and that they are getting good feedback from their customers. Also it is important for the business to have a excellent customer service because if the business has got

You May Also Find These Documents Helpful

  • Good Essays

    Functional area is a person, area or department which carries out a particular business function, for example, Administration, Customer Service, Distribution, Finance, Human Resources, ICT, Marketing, Sales, Production or Research and development. The main purpose of having functional areas in business is ensuring that all important activities are carried out efficiently and accurately. This is important if the business wants to achieve its aims and objectives; specific areas will be responsible for supporting specific types of aims and objectives, for example, sales and marketing will be involved in developing new markets or increasing sales, finance would be monitoring and keeping costs low to improve profitability.…

    • 1541 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Contrast the ownership and purposes of two of the businesses used in P1. The two businesses chosen must have different ownership and purposes.…

    • 700 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Btec level 2 unit 16

    • 829 Words
    • 3 Pages

    A business's functional areas are the departments depending upon the company's management structure that manages the main functional areas of business in a company. Most businesses share the main functional areas in common. Some functional areas are marketing, accounting, customer service, and human resources. There may be other functional areas such as but not restricted to international business and research and development.…

    • 829 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Hr Man 3301 Syllabus

    • 3918 Words
    • 16 Pages

    What is Human Resource Management (HRM)? HRM could be described as the performance of all functions within an organization dealing with personnel-related actions such as the recruiting, managing, training and developing of individuals working within an organization. It also includes providing direction for the people who work in the organization and ensuring organizational compliance with applicable state and federal employment laws. HRM offers insights in a world characterized by rapid change, globalization, and diversity, while providing guidance for managers in creating an ethically healthy work environment.…

    • 3918 Words
    • 16 Pages
    Powerful Essays
  • Better Essays

    Human Resources Management (HRM) is the method of using human resources to perform organizational objectives. The lacking effectiveness in human resources management will function improperly in organizations even though there are efficient financial capital, labour, information technology and other resources. HRM covers comprehensive aspects of managing…

    • 1704 Words
    • 7 Pages
    Better Essays
  • Good Essays

    high quality customer service and eg. handling client complaints in a professional manner. To provide…

    • 1274 Words
    • 8 Pages
    Good Essays
  • Powerful Essays

    Unit 2

    • 15072 Words
    • 61 Pages

    Human Resource Management (HRM) is the function within an organisation that focuses on recruitment of, management of, and providing direction for the people who work in the organisation. Human Resources are the people that work for an organisation, and HRM is concerned with how these people are managed. However, the term HRM has come to mean more than this because people are different from the other resources that are utilized in running of an organisation. People have thoughts and feelings, aspirations and needs. On the other hand HRM has thus come to refer to an approach, which takes into account…

    • 15072 Words
    • 61 Pages
    Powerful Essays
  • Good Essays

    * Employees: They want to keep their employment, good rates of reward and also promotional opportunities.…

    • 933 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Dr John Sullivan Model

    • 884 Words
    • 4 Pages

    Many people use the term but rarely know what it entails to be a Human Resource Manager .They thus thinks that Human Resource Managers simply just deal with the employees and their problems which is everything but true....…

    • 884 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Customer services is the provision of services to customers both before during and after the sale, it is designed to improve customer satisfaction and to ensure the product has met the expectations of the customers. A bad experience of customer service can change the customers opinion of the whole organization therefore it’s important that employees must be able to ensure the customer leaves having got what they wanted and are happy.…

    • 831 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Good customer service is all about bringing customers back. And about sending them away happy happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.…

    • 566 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    To provide products, services and solutions of the highest quality and deliver more value to our customers that earns their respect and loyalty.…

    • 1299 Words
    • 6 Pages
    Better Essays
  • Best Essays

    Functional areas (or departments) have traditionally been what organisations are organised around, and they are generally related to specific business disciplines or areas such as, human resources, sales and marketing, production and IT (CIS13 Lecture Slides). Normally a business processes and functional areas of a business are associated…

    • 2680 Words
    • 11 Pages
    Best Essays
  • Better Essays

    Customer Service gives customers some guarantee. Good customer service helps a business to keep old customers and attract newcomers. What you have to offer for your customers should be written in a clear statement. Everything that is part of customer service is there to help customers. It helps to solve the issues that customers have with a product that they have purchased from a business. Not all customer service help resolve a customer problem.…

    • 883 Words
    • 4 Pages
    Better Essays
  • Good Essays

    water refilling

    • 810 Words
    • 4 Pages

    say what you will do for that customer, how will you do it and why you do it better…

    • 810 Words
    • 4 Pages
    Good Essays