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Optimizing System Process Times: Improving Golf Course Throughput and Pace of Play Through Course Layout / Design

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Optimizing System Process Times: Improving Golf Course Throughput and Pace of Play Through Course Layout / Design
Optimizing System Process Times: Improving Golf Course Throughput and Pace of Play Through Course Layout / Design

G. Wong
EM-681, Simulation Techniques and Applications
University of New Haven, West Haven, Connecticut

Abstract

Pace of Play, or the speed at which golfers complete a round of golf, has become an important factor for both golf course managers and the players themselves. The purpose of project was to examine whether or not course design and difficulty play a part in pace of play. Because a golf course is similar to a manufacturing process (i.e. a terminal system) it be analyzed using simulation modeling.

INTRODUCTION.

The United States Golf Association (USGA) announced on February 2nd, 2013 that they would be developing a broad set of initiatives to improve the pace of play and thus result in increased golf course revenues. In 2002, golf courses in the United States produced $17.4 billion (US Economic Census 2002) with the majority of this revenue coming from the fees charged for playing a round of golf. Generally, golf courses are limited to daylight operating times and as such it is crucial that the amount of golfers playing throughout the day is increased. The only way this can be accomplished is by reducing the amount of time it takes to play a round of golf (i.e. cycle time). From the customers’ perspective reducing the amount of time it takes to play a round of golf would increase enjoyment of the game and address the golfers need for time.

In this project, it is proposed that improvements in cycle time can be achieved by designing or modifying the course to have a faster cycle time rather than changing the behavior of the golfers or golf course management.

3. PROBLEM STATEMENT Slow play of golf (i.e. pace of play that is large) is one of the main reasons why many golfers leave the game. Slow play also reduces course cycle time which reduces revenue. Therefore, the objective of this



Citations: [Smith et al. 1999]: Three or more authors Reference List or References

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