Research Medhology
INTRODUCTION
The main purpose of this report is to find and conduct a research on how service sector organizations such as restaurants can engage the generation employees who are aged 27 and under. The following research proposal for Ms. Vijaylaxmi includes employee engagement for the generation y working in the Delhi and National capital region (NCR). The findings from the research would be used to pilot the strategies for engaging generation y employees in the restaurant sector specifically to the Delhi and NCR region.
The term employee engagement is personified by the passion and energy employees have to give of their best to the organization to serve the customer. It is all about willingness and ability if the employees to give stationed discretionary effort to help their organization succeed. Engagement is characterized by employees being committed to the organization, believing in what it stands for and being prepared to go above and beyond of what is expected of them to deliver outstanding service to the customer. Employee engagement is more a psychological contract than a physical one. It is something the employee has to offer. As we will see, employees make choice about how they behave and to the extent they are engaged. Engaged employees feel inspired by their work, they are customer focused in their approach, and they care about the future of the company and are ready to invest their own effort to see that organization succeeds. (Cook, 2008)
The generation y people are often described as blunt, savvy, contradictory, independent, self-confident and optimistic. They defy easy labelling and exact parameters and are the children of the baby boomers and the upbeat younger siblings of generation x. (Tulgan and Martin , 2001)
The report consists of a Research design. A research design is the framework through which the components of a research project are brought together: research question, literature review, data analysis and its result
The main purpose of this report is to find and conduct a research on how service sector organizations such as restaurants can engage the generation employees who are aged 27 and under. The following research proposal for Ms. Vijaylaxmi includes employee engagement for the generation y working in the Delhi and National capital region (NCR). The findings from the research would be used to pilot the strategies for engaging generation y employees in the restaurant sector specifically to the Delhi and NCR region.
The term employee engagement is personified by the passion and energy employees have to give of their best to the organization to serve the customer. It is all about willingness and ability if the employees to give stationed discretionary effort to help their organization succeed. Engagement is characterized by employees being committed to the organization, believing in what it stands for and being prepared to go above and beyond of what is expected of them to deliver outstanding service to the customer. Employee engagement is more a psychological contract than a physical one. It is something the employee has to offer. As we will see, employees make choice about how they behave and to the extent they are engaged. Engaged employees feel inspired by their work, they are customer focused in their approach, and they care about the future of the company and are ready to invest their own effort to see that organization succeeds. (Cook, 2008)
The generation y people are often described as blunt, savvy, contradictory, independent, self-confident and optimistic. They defy easy labelling and exact parameters and are the children of the baby boomers and the upbeat younger siblings of generation x. (Tulgan and Martin , 2001)
The report consists of a Research design. A research design is the framework through which the components of a research project are brought together: research question, literature review, data analysis and its result