Tanglewood Case 1 Report
Tanglewood Case 1 Report
Tanglewood is a chain of nondurable general retail stores and operates in the moderate price niche, targeting middle- and upper-income customers.
Competition and Industry
The retail industry accounts for over $4 trillion in annual sales. Recent estimates indicate that the retail industry employs approximately 15 million people.
The financials show that Tanglewood is a moderately sized organization with strong growth potential. The company’s specific niche is similar to that occupied by Kohl’s or Target, appealing to middle- and upper-income consumers looking for convenience and reasonable prices. The company also has created its own brand merchandise. Its customers can search or purchase conveniently on Tanglewood's own web.
Structure and Employees
Tanglewood has essentially evolved to have a structure that looks something like the familiar organizational hierarchy. Employees at all levels of the corporation are encouraged to make suggestions regarding operations.
Overall, with 1 store manager, 3 assistant managers, 17 department managers, approximately 24 shift leaders, and approximately 170 associates, there are around 215 employees per store.
Stores are organized into 12 geographical regions, with approximately 20 stores per region. Each region has a regional manager who oversees operations of the stores.
Organizational Culture and Values
Tanglewood encourages employees involved in the decision process when possible. The most important cultural elements of the organization is an emphasis on “straight talk” in all areas of the business. It pushes to encourage employees to think like managers. Because of the team spirit, upper managers get to mark / identify potential staff for promotion.
Human Resources
There two basic structure in human resource: corporate and store level. The corporate Staffing Services function performs data (which is regarding recruiting practices, methods for interviewing, testing and selecting
Tanglewood is a chain of nondurable general retail stores and operates in the moderate price niche, targeting middle- and upper-income customers.
Competition and Industry
The retail industry accounts for over $4 trillion in annual sales. Recent estimates indicate that the retail industry employs approximately 15 million people.
The financials show that Tanglewood is a moderately sized organization with strong growth potential. The company’s specific niche is similar to that occupied by Kohl’s or Target, appealing to middle- and upper-income consumers looking for convenience and reasonable prices. The company also has created its own brand merchandise. Its customers can search or purchase conveniently on Tanglewood's own web.
Structure and Employees
Tanglewood has essentially evolved to have a structure that looks something like the familiar organizational hierarchy. Employees at all levels of the corporation are encouraged to make suggestions regarding operations.
Overall, with 1 store manager, 3 assistant managers, 17 department managers, approximately 24 shift leaders, and approximately 170 associates, there are around 215 employees per store.
Stores are organized into 12 geographical regions, with approximately 20 stores per region. Each region has a regional manager who oversees operations of the stores.
Organizational Culture and Values
Tanglewood encourages employees involved in the decision process when possible. The most important cultural elements of the organization is an emphasis on “straight talk” in all areas of the business. It pushes to encourage employees to think like managers. Because of the team spirit, upper managers get to mark / identify potential staff for promotion.
Human Resources
There two basic structure in human resource: corporate and store level. The corporate Staffing Services function performs data (which is regarding recruiting practices, methods for interviewing, testing and selecting