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Understand How to Assess Information and Knowledge Needs

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Understand How to Assess Information and Knowledge Needs
Cheryl Codrington

Report

To: the Managing Director of Oxford Business College

Aims:

My aim of this report is to demonstrate an understanding of how important it is to assess the best approach to managing communications information and knowledge needs; using an examination of a range of decision-making examples used within the Oxford Business College.

There is a need for the approach to be logical and systematic because it helps to address the critical elements that result in good decision making. By being organised, you are less likely to miss important values; one can then build on the identified approach to make the decisions better, mainly by being aware of what the organisation aims to achieve.

Oxford Business College is a city-centre based higher education college, offering business-based qualifications such as the BTEC HND in Business Management. The college has 25 employees and over 200 students. Within its current structure the Managing Director oversees the decision-making for the whole organisation in relation to income and expenditure, departmental reports alongside overall welfare of the employees and students.

The benefit of planning is that the organisation can convert values into actions, when they are faced with a decision it could determine which decision will help to advance their plans. Example being at Oxford Business College, the managing director has to make decisions on what modules should to taught by which lecturer, which class room to be issue in what subject,. By using the information held on the students and lecturers as well as knowledge of the students, giving the level they are at, having the information from accounts show whether or not the students have made payment for the course.

1.2 Internal information is very important, as its trust worthy and influential, but one can’t treat all internal information in the same way. It is important to remember that the



Bibliography: Jim Cliford (1996) Decision making in organisation BPP (August 2010) management, communication and Achieving Results

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