logistics (geographic) postponement‚ variable assignment. Collaborating and sharing information Demand forecasting- a decision process in which managers predict demand and make operational plans accordingly Demand management- a proactive approach in which managers attempt to influence either the pattern or consistency of demand. Stable Pattern- a consistent horizontal stream of demands Seasonality and cycles- regular demand patterns of repeating highs and lows. Trend- the general
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the last 10 years to $130 million. Key Facts: 1. Dynamic Seal does not have a company-wide Quality Management ethos. 2. There is a customer requirement to use SPC. 3. No SPC system is currently in place and equipment has not been tested for capability. 4. Quality is controlled by
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Problem Statement: Jose’s Mexican restaurant is a small yet popular spot. Lately they have been losing customers and profits due to service issues. In order to improve the restaurant‚ Jose’s Mexican Restaurant must provide service that is top-notch‚ in other words fast‚ efficient‚ great testing‚ convenient and heartwarming. What must the restaurant do in order to improve service? Areas for consideration: Quality at Jose’s restaurant should be defined by service‚ value‚ reliability of the
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Quantitative marketing research through use of Enterprise Feedback Management (EFM) systems Design of experiments Failure mode and effects analysis General linear model Histograms Homoscedasticity Pareto chart Pick chart Process capability Regression analysis Root cause analysis Run charts SIPOC analysis (Suppliers‚ Inputs‚ Process‚ Outputs‚ Customers) Stratification Taguchi methods Thought process map TRIZ Business Process Mapping refers to activities involved
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INTRODUCTION TO SIX SIGMA CONTENT FLOW… Understanding Six Sigma Definition World at Six Sigma examples Six Sigma Scale Why Six Sigma Six Sigma Methodologies & Tools Define Measure Analyze Improve Control WHAT’S IN A NAME? Sigma is the Greek letter representing the standard deviation of a population of data. Sigma is a measure of standard deviation (the data spread) σ μ SIX SIGMA IS … A statistical concept that measures a process
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Airman Knowledge Test Question Bank 06/13/2012 Bank: (Airline Transport Pilot) Airman Knowledge Test Question Bank The FAA computer-assisted testing system is supported by a series of supplement publications. These publications‚ available through several aviation publishers‚ include the graphics‚ legends‚ and maps that are needed to successfully respond to certain test items. Use the following URL to download a complete list of associated supplement books: http://www.faa.gov/training_testing/testing/airmen/test_questions/
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BOSTON ARTCC (vZBW) STANDARD OPERATING PROCEDURE BOSTON LOGAN INTERNATIONAL (KBOS) RELEASE RECORD | | | | | Version | Date | Author | Notes | 1.0 | 24 Oct 2012 | DR | Initial Release | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | vZBW Standard Operating Procedure Page 1 Boston Logan International (KBOS) TABLE OF CONTENTS 1.0 Overview ...................................................................
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3 4 Apply the three-step writing process to negative messages Explain the differences between the direct and the indirect approaches to negative messages‚ including when it’s appropriate to use each one Identify the risks of using the indirect approach‚ and explain how to avoid such problems Adapt negative messages for internal and external audiences 5 6 7 Explain the importance of maintaining high standards of ethics and etiquette when delivering negative messages Explain the role of communication
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Study Help for Six Sigma Certification Exam This write-up was developed to help prepare students to take the Six Sigma certification exam. Read VERY carefully the ExpertRating study guide that is posted on moodle. This study guide is also available through the ExpertRating website once you have registered for the certification exam. It is under the “Read the Courseware” option when you log-in. I have posted a PDF of study guide on moodle that is much easier to review and study. If you have access
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Safety Research Case Study The approach and landing phase is usually the most critical and most dangerous phase of every flight. In 2011‚ about 65% of all accidents began in the approach and landing phase (Trautvetter‚ 2013). The main cause of the accidents and incidents in this phase is an unstabilised approach. Much is being done to mitigate this prevalence the core of it being training. On average‚ 96% of unstabilised approaches do not result in a go-around when 54% of all aircraft accidents
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