Institution: St Theresa International College Campus/Faculty/Department/Campus: Faculty of....BBA.........‚ Department of.....Hotel & Tourism Section 1 : General Information 1. Course Code and Title 215 424 Psychology for Hospitality & Cross-Cultural Communication 2. Total Credits ……3 .Credits (…3-0-6..) 3. Program and Type of Course Bachelor/Master/Doctor of……Business Administration……Program in.....Hotel & Tourism.. Core course/Major required course/Major elective course 4. Responsible
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Associate Level Material Appendix C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into
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three of the cross cultural communication principles and give concrete examples for it of them. Cross cultural communication is a studying of how to look at people from differing cultural backgrounds communicate (for example‚ national‚ ethics‚ religious‚ etc)‚ resulting from a common language and communication style‚ customs‚ beliefs‚ attitudes and values‚ in similar and different ways among themselves and how they endeavour to communicate cross the cultural. Cross cultural communication has seven principles
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by using Hofstede’s 5 cultural dimensions and Trompenaars’s cultural dimensions. According to the Wal-Mart’s Japanese strategy case to distinguish the difference culture in Japan compare with U.S. There are some problems that Wal-Mart may encounter which are Japan’s current distribution system‚ people’s traditional thinking of low price equate low quality and people would not going big shopping. The inherent risks of Wal-Mart’s entry strategies include trust‚ communication‚ and power problems. Further
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principles of cross-cultural communication; People have different ways they communicate with each other‚ there is a communication breakdown between different cultures‚ communicating between cultures can emphasize their own way of communicating‚ there are “do’s and taboos” (Cheesebro & O’Conner & Rios‚ 2010‚ p. 52) within their own cultures‚ becoming aware of the culture can help you understand their groups‚ becoming friendly within groups will overcome obstacles that can hinder communication. When people
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OTh CROSS CULTURAL COMMUNICATIONS CASE STUDY : A TAKEOVER I will recommend to Swiss Foods to follow some recommendations so that they can benefit from their takeover. First of all‚ i will recommend you to launch a campaign to help local people and workers get to know you company better to show them that they don’t have to be affraid from us. We will tell them that we like the fact that they have a strong links with the local community we see that as a strenght
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expatriates fail so frequently and what can MNC’s do to lower this failure rate and produce effective expatriate managers. Yet‚ another reason that companies fail when doing business overseas is the lack of emphasis placed on communication. In all areas of the world communication is done in many different ways. In order to effectively do business in Israel we must learn and understand the diverse ways that their culture must learn and understand the diverse ways that we communicate on a business as
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AVOIDING CROSS-CULTURAL MISCOMMUNICATION Abstract International business has been developing fast in the globalization. We can see Chinese businessmen in most of places in the world‚ from Africa to America‚ and many 2 foreign companies are investing in China‚ vise versa. I‚ a Vietnamese woman‚ am working for Korea National Oil Corporation (KNOC) in oil and gas field in Vietnam where lots of foreign oil and gas corporations are operating such as KNOC‚ Halliburton‚ Schlumberger‚ BP‚ and Premier.
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The success of a business in the inescapable merging of the worlds’ markets depends indirectly but quite intensely on how effectively its management and employees are able to communicate across various cultures. Effective communication (O’Shannesy‚ V‚ Minett‚ D & Hyde G 2008) in the workplace builds respect between employers‚ employees and consumers‚ contributes to a higher quality of working life and develops a highly efficient team-oriented environment. In the present state of international
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Spitzberg and Cupach (1984) define communication competency as the ability to achieve your goals while you fulfill relational and situational expectations (as cited in Cupach & Canary‚ 1997). Spitzberg and Cupach contend that communication competency is primarily comprised of two dimensions‚ appropriateness (meeting social expectations and social rules) and effectiveness (achieving one’s goals). Understanding the individual’s role in cross-cultural communication has gained the attention of several
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