Considering the level of competition in Business-to-Consumer (B2C) E-commerce environment and the investments required to attract new customers‚ firms are focusing on reducing their customer churn rate. Churn rate is the ratio of customers who part away with the firm in a specific time period. One of the best mechanism to retain current customers is to identify any potential churn and respond fast. Detecting early signs of a potential churn‚ recognizing what the customer is looking for by the switch
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Globalisation: Definitions and Perspectives (Composed by Eric Beerkens‚ 2006) Globalization refers to all those processes by which the peoples of the world are incorporated into a single world society‚ global society (p.9). Albrow 1990 Globality is supplanting modernity (p. 4) Albrow 1996 The world economy has become so highly interdependent as to make national independence an anachronism‚ especially in financial markets. The interdependence is driven by science‚ technology and economics -
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week’s assignments cited this article as being written by Birkinshaw‚ J.‚ & Crainer‚ S. No such article exists in any database in the OCLS written by either of these individuals. Here is my submission based on the only article by that title I was able to locate from the Harvard Business Review. Article Summary: In the article “It’s not “unprofessional” to gossip at work” published for Idea Watch’s Defend Your Research series for the Harvard Business Review‚ Giuseppe “Joe” Labianca defended
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At the time of this article‚ Dr. Brenda B. Benda‚ author of this article‚ was a Professor in the School of Social Work at the University of Arkansas at Little Rock. Current bibliography information could not be located. Objective of Article: This article examined gender differences in predictors of readmission to inpatient drug treatment among homeless veterans because Veteran Affairs (V.A.) medical centers currently do not have services that are designed specifically for women and that there
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IS5313 - Foundations of Information & e-Business Systems Company Information Cathay Pacific (CX) is an international airline based in Hong Kong. CX offers scheduled passenger and cargo services worldwide. In addition‚ CX’s business also includes investments in catering and ground-handling companies. Business Environments that CX Faces The macro-economy and price of jet fuel are two most challenging factors significantly affecting CX’s operating results: * Macro-economy: the load
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Article Review Reference-APA Format Lerman‚ D.C.‚ Addison‚ L. R.‚ & Kodak‚ T. (2006). A preliminary analysis of self-control with aversive events: the effects of task magnitude and delay on the choices of children with autism. Journal of Applied Behavior Analysis‚ 39 (2)‚ 227-232. Purpose The purpose of this study was to evaluate behavioral sensitivity to differences in the amount and delay of tasks. The study also included an analysis of factors that might influence
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The article I read is called‚ “Road to $25 Billion: Where could the NFL’s revenue growth come from?” The aspiration of getting to $25 billion was introduced during an annual owners meeting in Orlando in 2010. This number was figured based on the amount of money the NFL needed to compete as a global entertainment brand. They wanted the NFL to compete not only against other sports leagues but also against well-known companies such as Apple. The league hopes to reach this goal by 2027. As of 2012
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Prospecting Ltd). The appellant company was the holders of certain mining leases in respect of deposits of iron ore. They did not work these deposits themselves but allowed them to be worked on tribute by another company named Kepong Mines Ltd. Their business in practice would seem to be confined to collecting the tribute and distributing it to their shareholders after making arrangements in respect of income tax. Schmidt claimed that he was entitled to receive certain payments in respect of all ore won
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Business Ethics Across Cultures Article Review Ruth Lopez Axia College of University of Phoenix I have chosen “Cheats Can Prosper and Do” by Tony Harris from Australia‚ and “Italy Country Profile” by BBC News from Italy. Both articles provide an overview of the countries business ethics. In the article from Australia‚ the author reports that although Australia’s businesses rarely have any ethical issues they still can and do arise. The article about
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SUMMARY The article was about a study on comparing predictive power of Fishbein’s model and traditional job attitude measures on job withdrawal behavior specifically absenteeism and turnover. At the point of the study‚ Fishbein’s attitude-behavior model has not been tested in on-going work organization and the usefulness of the theory for organizational situational is unknown. Hence‚ the study was designed to test Fishbein’s model in applied settings‚ as well as explore generalizability of the
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