Reflective Listening What is It? Reflective listening means understanding both what a person says and what a person feels‚ and then relaying this back to him or her in your own words. The Purpose of Reflective Listening Suppose a student tells you about a difficult event with a classmate. A simple example of your response might be: “So you were really feeling angry with him.” Imagine these three different responses from your tutee and the potential benefits: “No. Not angry‚ just upset
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guide examines case studies‚ a form of qualitative descriptive research that is used to look at individuals‚ a small group of participants‚ or a group as a whole. Researchers collect data about participants using participant and direct observations‚ interviews‚ protocols‚ tests‚ examinations of records‚ and collections of writing samples. Starting with a definition of the case study‚ the guide moves to a brief history of this research method. Using several well documented case studies‚ the guide then
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Reflective Journal Submitted to : Mr. Revi Nair For Partial Completion of: TransNational Studies (TCV1009) Submitted by: Yeung Su Hui Annabelle Matric No: 1104081C Class : T02 I‚ Yeung Su Hui Annabelle‚ declare that this work is all mine and has not been sourced from any third party or any of my earlier work‚ excluding cited references. Signature ___________________ Submission date: 19th October 2012 Received on: _________ (for CTS use) For tutor use only Entry 1 Entry 2 Entry 3 Entry 4 Organization
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ACCG926 – Corporate Accounting Case study – SEEK Limited The purpose of this case study is to illustrate how the accounting concepts discussed in this unit are applied in a listed company. SEEK Limited is listed in Australian Stock Exchange (Code: SEK) and it is the largest online employment classified company by market capitalisation in the world. The company has operations in three industries: Online employment classified advertising; the provision and execution of training courses; and
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Tesco – Business Transformation Case Study Who would have thought that the food retailer famous for the slogan “Pile It High‚ Sell It Cheap” launched by Jack Cohen on an East End market stall in 1919‚ would have grown into one of the largest non-food retailers in Europe by 2007? What was it about Tesco that enabled it to move from being the poor relation to J. Sainsbury in the 1970s and 1980s to become the largest UK food retailer in the first decade of the 21st century? What was it that happened
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Module 7 Case Study 2: Transforming customer service for BRANZ Ltd. Abstract Porter’s value chain describes a comprehensive format of creating value within any business venture. It explains how to alter business inputs into outputs that are of greater value than the initial cost of creating the same outputs. According to Michael Porter‚ analysing the chain of activities in any organization will be of more value to the output and services compared to the summation of the cost of these activities
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include but are not limited too: controlling high blood pressure‚ comprehensive diabetes care‚ and breast cancer (Schultz‚ 2011). This research paper takes an in depth look at HEDIS‚ its costs‚ and whether or not the savings achieved through improved quality of care after applying HEDIS surpass the cost of its implementation. The data researched in this paper focuses on the quality measures provided for the care of Diabetes;
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1. What specific nonacademic difficulties is Steve experiencing? Steve Williams has behavioral difficulties‚ and poor social interaction skills. Mrs. Andrews states‚ “Steve works ineffectively in cooperative group learning situations. Steve has difficulty interacting with his peers and has refused to work with his classmates the last few weeks” (Ally Bacon 2007). Steve’s classmates say‚ “[Steve] “goofs off and doesn’t do any of the work” (Ally Bacon 2007). Another note Mrs. Andrews says is Steve
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extreme and outrageous that it exceeds the bounds of decency accepted by society. Business Law Today‚ 10th Edition‚ pg. 99. In the case of Kiwanuka v. Bakilana‚ Bakilana did cause emotional distress to Ms. Kiwanuka by threatening her with deportation‚ making her work twenty-four hours a day‚ grabbing her by the shirt collar‚ and taking her passport and papers which are extreme and outrageous acts and were intentionally committed. According to the Victims of Trafficking and Violence Protection
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Authentication Statement. • Your work will be returned to you at the start of the exam‚ in the exam room. At the end of the exam you must attach all tasks to your question paper using the treasury tag. ALWAYS REMEMBER YOUR WORK MUST BE YOUR OWN © OCR 2015 G041/01/IC Jun15 3 PRE-RELEASE TASKS – INSTRUCTIONS FOR CANDIDATES Read the attached case study and these instructions carefully‚ then carry out the tasks detailed below. There are two types of task. In Task 1 you will produce
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