Marketing Opportunities Bruno Tini Fernanda Saldanha Yosiro Delgado DELL Description of the business • The company was founded in 1984 by Michael Dell. Dell is a leading provider of desktop personal computers‚ software . The company designs‚ develops‚ manufactures‚ markets‚ sells and supports information technology systems such as laptops‚ desktops‚ mobiles‚ workstations‚ storage devices and printers. Dell provides consulting services such as capacity planning‚ data center optimization
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1. What are the key challenges DELL should be concerned with as it enters the large-scale server market? (3 Points) Unlike PC market‚ the support service was more critical for server market since a problem in server even for a short time could cause serious problem in the customer’s business. Competitors such as Hewlett-Packard and IBM had begun offering variety support service aggressively to enhance the quality of their service. DELL‚ through a business model that focuses on direct PC sales‚
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Dell Case Study. 1. What is Dell’s strategy? What is the basis on which Dell builds its competitive advantage? Dell’s Strategy: The Company was focused on a simple idea of understanding the need of the customer and efficiently providing the most accurate Product that could satisfy the need. And this was done by direct selling cutting the role of middleman hence bringing a change in the Supply Chain. This meant that Dell knew the desire and need of the customer before any of its competitor
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Matching Dell 1. Describe Dell’s strategy. 2. What are the key trade-offs involved in Dell’s strategic positioning? One trade-off is Dell’s strategic positioning of personalized computers refrains it from the benefits of supply-side economies of scale. The personalized products and customer-centric services mean higher cost. The other trade-off is that Dell loses sales opportunities to a variety of distributors by focusing on direct sales. Although the strategic positioning of direct sales can
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Recommendations (1) Dell has to keep their simplicity into business models instead of creating it in complete way. (2) Dell should take serious consideration about their customer service in online marketing platform‚ not only providing many kinds of user engagement but they have to maintain it as well. (3) Dell should be more creative into their design features customization to attract more customers. Strengths 1. Good business model 2. Low inventory cost 3. High market shares 4. Customizable
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Contents Identify and describe the business model used by Dell. 2 Explain the different types of EC transactions used by Dell. 6 Analyze the competitive advantages Dell has over its brick and mortar competitors. 10 Relate this case study to supply chain management improvements 12 References 14 (Words: 2800 approx.) Identify and describe the business model used by Dell. 1. Online direct marketing model Dell implemented an aggressive online marketing and offered competitive
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Dell Case Memo To: Michael Dell Due to competitors including IBM‚ Compaq‚ and HP attempting to mimic the business model of selling directly to end users‚ Dell must exploit its core competencies to maintain its leadership position in the direct sales channel. In order to understand why cultivation of core competencies is crucial to the future success of Dell in this period of increasing competition‚ we will examine which competencies have led Dell to be successful in the past‚ what the competitive
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Report 2.1.1. Management Information System 2.1.2. Dell Computer Corporation 2.1.3. Information processing tools for operational‚ tactical and strategic levels of the organization 2.1.4. Inventory control systems in an organization 3. Conclusion 4. Recommendation 5. References Executive Summary This report will review management information system of Dell. After reviewing the MIS of Dell‚ the report will discuss information processing then suggest
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Dell and the SEC Kent H. Shanks Argosy University-Hawaii Dr. Gholam Khaleghi August 14‚ 2013 Abstract This research paper describes the crisis scenario of Dell‚ Inc. as the company faced securities fraud allegations and the leadership style which was present during this crisis period. The leadership styles are analyzed and evaluated to determine how decision-making was impacted by the diverse styles used by the firm. The research presents an alternate style which would be effective during
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to introduce something new to your customers. Dell fits this description perfectly. Dell sits at the forefront of the computer industry and exemplifies this innovative approach in its functions of management. As noted in the other factors discussed within this paper‚ the management functions of planning‚ organizing‚ leading and controlling all exemplify the innovative approach of Dell. We all try to live by some type of golden rule. The way Dell incorporates their version of the golden rule
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