The theory of emotional intelligence was first publicized in the book “Emotional Intelligence” (1995)‚ written by Daniel Goleman‚ based around the previous findings of psychologists such as Howard Gardner‚ Peter Salovey and John D. Mayer . Mayer and Salovey defined it as “the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions‚ to discriminate among them and to use this information to guide one’s thinking and actions” . Essentially‚ the emotional
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INTRODUCTION Over the past decade‚ increasing attention has been given to how workers express emotions in a variety of work settings. An under researched‚ aspect of the literature on emotions in organizational life concerns employers attempts to control and direct how employees display emotions to customers. Emotions are a double-edged sword at work. Emotions are ancient mechanisms that mobilize us to deal quickly with important interpersonal encounters. They have both a primal aspect and a motivational
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Developing Emotional Intelligence: 5 traits • Self-awareness- recognizing your full range of emotions and knowing your strength and limitations. • Self-regulation- responding skillfully to strong emotions practicing honesty and integrity‚ and staying open to new ideas. • Motivation- Persisting to achieve goals and meet standards of excellence. • Empathy- sensing other people’s emotions and taking an active interest in their concerns. • Skill in relationships- Listening fully‚ speaking persuasively
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Emotional Intelligence is when one is able to identify‚ assess‚ and control your own emotions those of others. EQ assessment offers a look at the creativity‚ social competence‚ and aspects of intelligence that can’t be measured in an IQ test and it offers a much better indicator of intelligence. In contrast an IQ test measures a person’s reasoning ability compared to the general population and while it’s been around since 1905 professionals are finally discovering that these test don’t truly measure
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tool of survival (Alvesson & Sveningsson‚ 2007). As intelligence testing is regaining popularity‚ it is increasingly common to fill out personality questionnaires at job interviews. What is IQ‚ and does it define a person? What does it mean to be emotionally intelligent? How do these theories compare with each other‚ and do they provide adequate appraisal of competency? This essay presents a Cognitive Intelligence (CI) and Emotional Intelligence (EI) overview in modern organisations‚ the two most
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In my emotional intelligence test there were four sections. The sections were self-awareness‚ self-management‚ social awareness‚ and relationship management. The areas listed are crucial to success in all areas of out lives. The areas that I did poorly in I need to make improvements‚ as quickly as I possibly can. Other areas that I scored well in I could also look for ways to become better. In the self-awareness section I came in a little short with a quite low five. (2013. http://www.maetrix
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Lesson Plan in Emotional Intelligence I. Objectives: At the end of the session‚ the student should be able to: a.acquire knowledge about Emotional Intelligence; b.to manages their Emotional Intelligence in different situation; c.apply the principles on how to manage and understand Emotional Intelligence. II. Subject Matter: a. Topic: EI Topics We Usually Don’t Understand Sub-topics: 1. What is Emotional Intelligence? 2. The Four Branches of Emotional Intelligence 3. What everyone
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Mental Health Programme for College Students – An Experiment. Dr. Kirti Matliwala Lecturer Bhagwan Mahavir College of Education‚ (M.Ed.)‚
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Challenges in Maintaining System Reliability in Electrical Systems Reliability of Supply As a result of reforms in the power sector many new Distribution Companies have started their operations. Apart from improving financial viability‚ reduction of T&D losses the distribution reforms have been identified as a key area in terms for fulfilling consumers‘ expectations in terms of service delivery in the area of Reliability and Quality of power supply. Reliability and Quality of power supply were
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ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION Mosesbruce Desai I Global University Professor Dr.Deliz Organizational Behavior and Management ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ABSTRACT Recently organization is focusing to make more profit. And organizations know the key to
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